Frequently asked questions
What are the benefits at my membership level?
How and when do I receive my membership card?
New members will receive a new membership card and packet within approximately two weeks from the purchase date. If sent via mail, it will be as of the date received at Teatown.
Renewing members will receive a letter and membership card within approximately two weeks of the date renewed. If sent via mail, it will be as of the date the renewal was received at Teatown.
Do I need a member parking pass to park for free? How do I obtain my member parking pass?
Yes, you need a member parking pass to park for free. You may pick up your member parking pass in the Visitor Center which is open 9am – 5pm, seven days a week with the exception of major holidays.
As a new member at a premium level I am entitled to one market bag and/or a t-shirt(s). How do I go about getting the item(s)?
There will be a voucher for the item(s) included with your new membership packet. These vouchers may be redeemed in our gift shop. Vouchers must be presented to the staff person.
As a premium member, new or renewing, I am entitled to guest parking pass vouchers. How do I go about getting these?
The guest parking pass voucher(s) will be included in your new member packet or renewal letter if you are a renewing member.
How do I receive a discount on purchases in Teatown’s gift shop?
At the time of purchase, please present your membership card to the staff person. The person will then apply the appropriate discount to your purchase.
If my membership level includes a free ticket(s) to a Teatown event(s) — EagleFest and/or PlantFest, how do I go about getting my ticket(s)?
Instructions on how to claim your ticket(s) will be sent to the email address associated with your membership in advance of the event. Follow the instructions there. Once correctly completed, you will receive a confirmation email. Please note – there are not paper tickets involved.
If you wish to purchase tickets in addition to your free ticket(s), visit our events calendar.
How do I obtain free/discounted admission to other Nature Centers across the country?
Teatown is a member of ANCA – The Association of Nature Center Administrators and participates in their reciprocal program. This means, as a Teatown member, you may obtain free/discounted admission to other ANCA member centers. When visiting other centers, bring your current Teatown Membership card with you. It may be required for discounted/free entry. Click here for more information about the Reciprocal Program.
Any questions may be directed to Teatown’s Membership, Development and Capital Campaign Coordinator, Jean Costello at firstname.lastname@example.org